Time limit

The signed confirmation service with the selected menu must have reached us at least one week before the event.

The final number of persons must be confirmed at least 72 hours prior to the delivery, otherwise, the final number of guests will be retained for the produced quantities and delivered, and for billing.

Number of guests

All our services are for a minimum of 10 guests. Beyond 60 guests, please contact us.

Delivery

Delivery in the city center of Geneva is charged CHF 35.-. For events for more than 30 persons or above       CHF 500.-, delivery is free. For delivery out of the city center, please consult us.

Deposit

50% deposit of the bill will be requested in order to confirm the event reservation. This deposit will have to be received at the latest one week before your event.

Payment

Your invoice balance is payable within 10 days following the invoice receipt. 5% of arrears penalties may be applied on the bill amount in case of a late payment.

Value Added Tax

L’Effet Papillon is not subject to VAT, the rates shown in the menus and brochures don’t included taxes. Taxes are: 2,5 % for food and drinks, 8 % for transport, material, alcoholic drinks and personal service.

Material

In order to limit waste and respect the environment, we try to use as much sustainable packaging as possible. Any equipment lost or damaged will be charged at cost.

Cancellation policy

Any amendment request or cancellation must be by writing (email) at least one week in advance. The following costs will be withheld in case of cancellation:

  • More than 30 days before the event: 10% of the quotation amount
  • Between 15 and 30 days before the event: 30% of the quotation amount
  • Between 5 days and 15 days: 50% of the amount of the quotation
  • Less than 5 days before the event: 100% of the quotation amount

The legal strength of our association is the Geneva canton. Please provide a parking space close to the event for the unloading merchandise. All expenditure relating on energy consumption and water, concerning the event, are at your expense. The goods must be consumed two hours maximum after delivery. Beyond this period, L’Effet Papillon cannot be held responsible of the goods alteration quality.